.request-page-head{align-items:center}.request-page-head h1{font-size:30px}.request-page-head p{max-width:760px;font-size:15px}.request-metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.request-metric{min-height:122px;background:#fff;border:1px solid #e0e5e3;border-radius:16px;padding:18px 20px;display:flex;flex-direction:column;position:relative;overflow:hidden;box-shadow:0 8px 24px rgba(20,37,51,.045);transition:.18s ease}.request-metric:after{content:"";position:absolute;width:92px;height:92px;border-radius:50%;right:-38px;bottom:-42px;border:16px solid #16374b;opacity:.035}.request-metric:hover{transform:translateY(-2px);border-color:#cfd7d4;box-shadow:0 14px 34px rgba(20,37,51,.08)}.request-metric.is-current{border-color:#193b50;box-shadow:inset 0 0 0 1px #193b50,0 12px 30px rgba(20,37,51,.07)}.request-metric>span{font-size:14px;font-weight:850;letter-spacing:.08em;text-transform:uppercase;color:#6f7d86}.request-metric strong{font-size:31px;line-height:1;margin:10px 0 7px;letter-spacing:-.04em;color:#1d2a33}.request-metric small{font-size:14px;color:#88949c}.request-metric.is-orange:after{border-color:#ee5b32}.request-metric.is-blue:after{border-color:#3c79b8}.request-metric.is-green:after{border-color:#299b72}
.request-toolbar-card{background:#fff;border:1px solid #e0e5e3;border-radius:15px;min-height:72px;padding:13px 16px;margin-bottom:16px;display:flex;align-items:center;justify-content:space-between;gap:18px;box-shadow:0 5px 18px rgba(20,37,51,.035)}.request-filter-form{display:flex;align-items:center;gap:9px;min-width:0;flex:1}.request-search{position:relative;min-width:280px;max-width:500px;flex:1}.request-search input,.request-filter-form select{height:44px;border:1px solid #dce2e0;border-radius:10px;background:#fbfcfb;color:#26343e;font-size:14px;outline:none}.request-search input{width:100%;padding:0 13px 0 42px}.request-filter-form select{padding:0 34px 0 12px;min-width:160px}.request-search input:focus,.request-filter-form select:focus{border-color:#eca18b;box-shadow:0 0 0 3px rgba(238,91,50,.08);background:#fff}.request-search-icon{position:absolute;left:13px;top:50%;transform:translateY(-50%);width:18px;height:18px;color:#778891}.request-search-icon svg{font-size:18px}.request-toolbar-meta{display:flex;align-items:baseline;gap:6px;white-space:nowrap;padding-left:14px;border-left:1px solid #e7eae8}.request-toolbar-meta strong{font-size:20px}.request-toolbar-meta span{font-size:14px;color:#849099}
.request-card-list{display:grid;gap:12px}.request-record-card{background:#fff;border:1px solid #e0e5e3;border-radius:17px;display:grid;grid-template-columns:minmax(0,1fr) 270px;overflow:hidden;box-shadow:0 7px 24px rgba(20,37,51,.04);transition:.18s ease}.request-record-card:hover{border-color:#ccd5d2;box-shadow:0 13px 35px rgba(20,37,51,.075)}.request-record-main{padding:18px 20px}.request-record-topline{display:flex;align-items:center;gap:9px;margin-bottom:16px}.request-ref{font-size:14px;font-weight:850;letter-spacing:.05em;color:#243642}.request-record-topline time{font-size:14px;color:#909ba2;margin-left:auto}.request-status{display:inline-flex;align-items:center;justify-content:center;min-height:27px;padding:3px 9px;border-radius:999px;font-size:14px;font-weight:800;white-space:nowrap;background:#f0f2f1;color:#60707a}.request-status.is-new{background:#fff0ea;color:#bd4828}.request-status.is-reviewing,.request-status.is-read{background:#edf4fb;color:#356d9f}.request-status.is-contacted,.request-status.is-replied,.request-status.is-completed{background:#eaf7f2;color:#247657}.request-status.is-cancelled,.request-status.is-closed{background:#f2f0f0;color:#746b6b}.request-route-line{display:grid;grid-template-columns:minmax(0,1fr) 62px minmax(0,1fr);align-items:center;gap:12px;padding:15px 0 17px;border-top:1px solid #eef0ee;border-bottom:1px solid #eef0ee}.request-route-line>div{display:flex;flex-direction:column;gap:4px}.request-route-line span{font-size:14px;font-weight:800;letter-spacing:.1em;color:#9aa4aa}.request-route-line strong{font-size:18px;color:#1f2c36;line-height:1.25}.request-route-line i{height:1px;background:#cad4d2;position:relative}.request-route-line i:after{content:"";position:absolute;right:0;top:-4px;width:8px;height:8px;border-top:1px solid #81939b;border-right:1px solid #81939b;transform:rotate(45deg)}.request-record-facts{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;padding-top:14px}.request-record-facts span{display:flex;flex-direction:column;gap:3px}.request-record-facts b{font-size:14px;color:#35454f;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.request-record-facts small{font-size:14px;color:#929da4}.request-record-customer{background:#f7f8f5;border-left:1px solid #e4e7e4;padding:20px;display:grid;grid-template-columns:42px minmax(0,1fr);align-content:center;gap:12px}.request-avatar{width:42px;height:42px;border-radius:12px;background:#102d40;color:#fff;display:grid;place-items:center;font-size:16px;font-weight:850;box-shadow:0 7px 17px rgba(15,44,64,.14)}.request-avatar.is-large{width:58px;height:58px;border-radius:16px;font-size:21px}.request-record-customer>div:nth-child(2){min-width:0;display:flex;flex-direction:column}.request-record-customer>div:nth-child(2)>span{font-size:14px;font-weight:850;letter-spacing:.09em;color:#95a0a6}.request-record-customer strong{font-size:15px;margin:4px 0;color:#25333d}.request-record-customer a:not(.request-open-button){font-size:14px;color:#667680}.request-open-button{grid-column:1/-1;min-height:41px;border-radius:10px;background:#fff;border:1px solid #dce1df;display:flex;align-items:center;justify-content:space-between;padding:0 12px;font-size:14px;font-weight:800;color:#344650}.request-open-button:hover{border-color:#f0ae9b;color:#dd512d}.request-open-button span{font-size:18px}.request-empty{min-height:260px;border:1px dashed #cfd7d4;border-radius:16px;background:#fafbf9;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:28px}.request-empty>span{width:48px;height:48px;border-radius:14px;background:#eef3f2;color:#68808d;display:grid;place-items:center;margin-bottom:10px}.request-empty>span svg{font-size:22px}.request-empty strong{font-size:16px}.request-empty p{font-size:14px;color:#87949b;margin:6px 0 0}.request-pagination{margin-top:18px;display:flex;align-items:center;justify-content:center;gap:10px}.request-pagination a,.request-pagination span,.request-pagination strong{height:38px;min-width:96px;border-radius:9px;border:1px solid #dde2e0;background:#fff;display:grid;place-items:center;padding:0 12px;font-size:14px}.request-pagination span{color:#a5adb1;background:#f5f6f4}.request-pagination strong{min-width:72px;background:#102d40;color:#fff;border-color:#102d40}
.request-detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:17px;align-items:start}.request-detail-main{display:grid;gap:14px}.request-route-hero{border-radius:18px;background:linear-gradient(125deg,#0b2639 0%,#123c50 68%,#1b5360 100%);color:#fff;padding:22px 24px;box-shadow:0 18px 42px rgba(13,42,59,.15);overflow:hidden;position:relative}.request-route-hero:after{content:"";position:absolute;width:220px;height:220px;border-radius:50%;border:1px solid rgba(255,255,255,.09);right:-80px;top:-110px}.request-route-hero-head{display:flex;align-items:center;gap:10px;position:relative;z-index:1}.request-route-hero-head>span:last-child{font-size:14px;color:#a9c1cd}.request-route-hero-path{display:grid;grid-template-columns:minmax(0,1fr) 100px minmax(0,1fr);gap:20px;align-items:center;margin:28px 0;position:relative;z-index:1}.request-route-hero-path>div{display:flex;flex-direction:column}.request-route-hero-path small{font-size:14px;font-weight:850;letter-spacing:.14em;color:#7fa5b7}.request-route-hero-path strong{font-size:25px;margin:5px 0;letter-spacing:-.025em}.request-route-hero-path span{font-size:14px;color:#aec3cd}.request-route-hero-path i{height:1px;background:rgba(255,255,255,.28);position:relative}.request-route-hero-path i:before,.request-route-hero-path i:after{content:"";position:absolute}.request-route-hero-path i:before{width:8px;height:8px;border-radius:50%;background:#ee5b32;left:0;top:-4px;box-shadow:0 0 0 5px rgba(238,91,50,.14)}.request-route-hero-path i:after{right:0;top:-4px;width:8px;height:8px;border-top:1px solid #fff;border-right:1px solid #fff;transform:rotate(45deg)}.request-route-hero-bottom{display:grid;grid-template-columns:repeat(3,1fr);border-top:1px solid rgba(255,255,255,.12);padding-top:15px;position:relative;z-index:1}.request-route-hero-bottom span{display:flex;flex-direction:column;padding-right:14px}.request-route-hero-bottom b{font-size:15px}.request-route-hero-bottom small{font-size:14px;color:#8faebd;margin-top:3px}.request-detail-card{background:#fff;border:1px solid #e0e5e3;border-radius:16px;overflow:hidden;box-shadow:0 6px 20px rgba(20,37,51,.035)}.request-detail-card>header{padding:15px 18px;border-bottom:1px solid #e9ecea;background:#fbfcfa}.request-detail-card>header>div{display:flex;align-items:center;gap:11px}.request-detail-card>header>div>span{width:37px;height:37px;border-radius:10px;background:#102d40;color:#fff;display:grid;place-items:center;font-size:14px;font-weight:850}.request-detail-card header small{font-size:14px;font-weight:850;letter-spacing:.1em;color:#ee5b32}.request-detail-card header h2{font-size:17px;margin:2px 0 0}.request-data-grid{display:grid;grid-template-columns:repeat(3,1fr);padding:18px}.request-data-grid>div{min-height:72px;border:1px solid #e8ebe9;background:#fafbf9;padding:12px 14px;display:flex;flex-direction:column;gap:5px}.request-data-grid>div:nth-child(1){border-radius:11px 0 0 0}.request-data-grid>div:nth-child(3){border-radius:0 11px 0 0}.request-data-grid>div:nth-last-child(3){border-radius:0 0 0 11px}.request-data-grid>div:last-child{border-radius:0 0 11px 0}.request-data-grid span,.request-contact-strip span{font-size:14px;color:#839098}.request-data-grid strong,.request-contact-strip strong,.request-contact-strip a{font-size:15px;color:#273640}.request-card-body{padding:18px}.request-service-tags{display:flex;flex-wrap:wrap;gap:9px}.request-service-tags span{min-height:36px;padding:0 12px;border-radius:10px;background:#eef5f3;color:#2a6958;display:inline-flex;align-items:center;font-size:14px;font-weight:750}.request-inline-empty{font-size:14px;color:#87949b;padding:6px 0}.request-note-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:18px}.request-note-grid article{background:#f8f9f7;border:1px solid #e7eae8;border-radius:12px;padding:15px}.request-note-grid span{font-size:14px;font-weight:850;letter-spacing:.09em;color:#71808a}.request-note-grid p{font-size:14px;line-height:1.7;color:#4e5f69;margin:8px 0 0;white-space:pre-line}.request-contact-strip{display:grid;grid-template-columns:auto 1fr 1fr 1.2fr;align-items:center;gap:18px;padding:18px}.request-contact-strip>div:not(.request-avatar){display:flex;flex-direction:column;gap:4px;min-width:0}.request-contact-strip a{font-weight:750;overflow-wrap:anywhere}.request-action-rail{display:grid;gap:12px;position:sticky;top:89px}.request-action-card,.request-quick-card,.request-history-card{background:#fff;border:1px solid #dfe4e2;border-radius:16px;padding:18px;box-shadow:0 8px 25px rgba(20,37,51,.045)}.request-action-card{display:grid;gap:14px}.request-action-card-head>span,.request-quick-card>span,.request-history-card>span{font-size:14px;font-weight:850;letter-spacing:.11em;color:#ee5b32}.request-action-card-head h2{font-size:19px;margin:5px 0 5px}.request-action-card-head p{font-size:14px;line-height:1.55;color:#7c8a93;margin:0}.request-action-card label{display:flex;flex-direction:column;gap:6px}.request-action-card label>span{font-size:14px;font-weight:750;color:#53636d}.request-action-card select,.request-action-card textarea{width:100%;border:1px solid #d9dfdd;border-radius:10px;background:#fbfcfb;padding:10px 11px;font-size:14px;color:#26353e;outline:none}.request-action-card select{height:43px;padding-top:0;padding-bottom:0}.request-action-card textarea{resize:vertical;line-height:1.55}.request-action-card select:focus,.request-action-card textarea:focus{border-color:#eca18b;box-shadow:0 0 0 3px rgba(238,91,50,.08);background:#fff}.request-action-card .admin-button{width:100%}.request-quick-card{display:grid;gap:9px}.request-quick-card>a{border:1px solid #e4e8e6;border-radius:10px;padding:10px 11px;display:flex;flex-direction:column;gap:3px}.request-quick-card>a:hover{border-color:#efb09e;background:#fffaf8}.request-quick-card b{font-size:14px}.request-quick-card small{font-size:14px;color:#7f8c94;overflow-wrap:anywhere}.request-history-card{display:grid;gap:10px}.request-history-card>div{display:flex;align-items:center;justify-content:space-between;gap:10px;border-top:1px solid #edf0ee;padding-top:9px}.request-history-card small{font-size:14px;color:#87939b}.request-history-card b{font-size:14px;color:#34444d;text-align:right}
.message-record-list{display:grid;gap:10px}.message-record{background:#fff;border:1px solid #e0e5e3;border-radius:15px;padding:16px 18px;display:grid;grid-template-columns:46px minmax(0,1fr) 220px;gap:14px;align-items:center;box-shadow:0 6px 20px rgba(20,37,51,.035);transition:.16s ease}.message-record:hover{transform:translateY(-1px);border-color:#ccd6d3;box-shadow:0 11px 29px rgba(20,37,51,.065)}.message-record.is-unread{border-left:4px solid #ee5b32}.message-record-copy{min-width:0}.message-record-copy>div{display:flex;align-items:center;gap:9px}.message-record-copy strong{font-size:16px}.message-record-copy>span{display:block;font-size:14px;color:#7c8991;margin-top:4px}.message-record-copy p{font-size:14px;color:#53646e;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin:7px 0 0}.message-record-contact{text-align:right;display:flex;flex-direction:column;align-items:flex-end;gap:4px}.message-record-contact strong{font-size:14px;color:#34444e}.message-record-contact time{font-size:14px;color:#939ea4}.message-record-contact>span{font-size:14px;font-weight:800;color:#e45731;margin-top:4px}.message-hero-card{background:linear-gradient(125deg,#0c283a,#16485a);border-radius:17px;color:#fff;padding:20px 22px;display:grid;grid-template-columns:58px minmax(0,1fr) auto;align-items:center;gap:15px;box-shadow:0 15px 38px rgba(13,42,59,.14)}.message-hero-card>div:nth-child(2)>span{font-size:14px;font-weight:850;letter-spacing:.1em;color:#f28a69}.message-hero-card h2{font-size:23px;margin:4px 0}.message-hero-card p{font-size:14px;color:#abc2cd;margin:0}.message-body{padding:24px;font-size:16px;line-height:1.8;color:#34454f;white-space:normal}.message-content-card{min-height:250px}
.request-stat-link{display:block}.request-stat-link:hover{transform:translateY(-2px);border-color:#d2d9d7}.dashboard-card-link{font-size:14px!important;font-weight:800!important;letter-spacing:0!important;color:#61727c!important}.dashboard-request-list{display:grid}.dashboard-request-list>a{min-height:64px;border-bottom:1px solid #edf0ee;padding:10px 15px;display:flex;align-items:center;justify-content:space-between;gap:14px}.dashboard-request-list>a:last-child{border-bottom:0}.dashboard-request-list>a:hover{background:#fafbf9}.dashboard-request-list>a>div{display:flex;flex-direction:column;min-width:0}.dashboard-request-list strong{font-size:14px}.dashboard-request-list>a>div:first-child span{font-size:14px;color:#7d8a92;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:3px;max-width:390px}.dashboard-request-list>a>div:last-child{align-items:flex-end;gap:4px}.dashboard-request-list small{font-size:14px;color:#9aa3a8}.dashboard-operation-strip{margin-top:18px;background:#fff;border:1px solid #e1e5e3;border-radius:15px;padding:18px 20px;display:flex;align-items:center;justify-content:space-between;gap:30px;box-shadow:0 6px 20px rgba(20,37,51,.035)}.dashboard-operation-strip h3{font-size:17px;margin:4px 0}.dashboard-operation-strip p{font-size:14px;color:#7a8991;margin:0}.dashboard-operation-strip>div:last-child{display:flex;gap:9px}.dashboard-operation-strip a{min-height:40px;padding:0 13px;border:1px solid #dfe4e2;border-radius:9px;display:flex;align-items:center;gap:12px;font-size:14px;font-weight:800}.dashboard-operation-strip a:hover{border-color:#efaf9c;color:#dc522d}.admin-nav-link em.is-alert{background:#ee5b32;color:#fff}
@media(max-width:1180px){.request-detail-layout{grid-template-columns:1fr}.request-action-rail{position:static;grid-template-columns:1.4fr 1fr 1fr}.request-record-card{grid-template-columns:1fr 245px}.request-record-facts{grid-template-columns:1fr 1fr}.request-filter-form{flex-wrap:wrap}.request-search{min-width:240px}.request-toolbar-meta{display:none}.request-action-card{grid-row:span 2}}
@media(max-width:900px){.request-metric-grid{grid-template-columns:1fr 1fr}.request-record-card{grid-template-columns:1fr}.request-record-customer{border-left:0;border-top:1px solid #e4e7e4;grid-template-columns:42px 1fr auto}.request-open-button{grid-column:auto;align-self:center}.request-data-grid{grid-template-columns:1fr 1fr}.request-route-hero-path{grid-template-columns:1fr 58px 1fr}.request-contact-strip{grid-template-columns:auto 1fr 1fr}.request-contact-strip>div:last-child{grid-column:2/-1}.request-action-rail{grid-template-columns:1fr 1fr}.request-action-card{grid-column:1/-1;grid-row:auto}.message-record{grid-template-columns:46px 1fr}.message-record-contact{grid-column:2;text-align:left;align-items:flex-start}.dashboard-operation-strip{align-items:flex-start;flex-direction:column}}
@media(max-width:680px){.request-page-head h1{font-size:25px}.request-metric-grid{grid-template-columns:1fr}.request-toolbar-card{align-items:stretch;flex-direction:column}.request-filter-form{align-items:stretch;flex-direction:column}.request-search{max-width:none;min-width:0}.request-filter-form select,.request-filter-form .admin-button{width:100%}.request-route-line{grid-template-columns:1fr 34px 1fr}.request-route-line strong{font-size:16px}.request-record-facts{grid-template-columns:1fr 1fr}.request-record-customer{grid-template-columns:42px 1fr}.request-open-button{grid-column:1/-1}.request-route-hero{padding:19px}.request-route-hero-path{grid-template-columns:1fr;gap:13px;margin:21px 0}.request-route-hero-path i{width:1px;height:32px;margin-left:5px}.request-route-hero-path i:after{right:-4px;top:auto;bottom:0;transform:rotate(135deg)}.request-route-hero-path i:before{left:-4px;top:0}.request-route-hero-path strong{font-size:21px}.request-route-hero-bottom{grid-template-columns:1fr 1fr}.request-data-grid{grid-template-columns:1fr}.request-data-grid>div{border-radius:0!important}.request-note-grid{grid-template-columns:1fr}.request-contact-strip{grid-template-columns:1fr;align-items:start}.request-contact-strip .request-avatar{display:none}.request-contact-strip>div:last-child{grid-column:auto}.request-action-rail{grid-template-columns:1fr}.message-record{grid-template-columns:42px 1fr;padding:14px}.message-record-copy>div{align-items:flex-start;flex-direction:column;gap:5px}.message-hero-card{grid-template-columns:52px 1fr}.message-hero-card>.request-status{grid-column:1/-1;justify-self:start}.dashboard-operation-strip>div:last-child{width:100%;flex-direction:column}.dashboard-operation-strip a{justify-content:space-between}}